Sub-processors
Effective 12 November 2026
The outside services GWU uses to run GWU WMS that store or handle customer data, as authorised by section 6.5 of the Terms of Service.
1. Current sub-processors
| Provider | Purpose | Data | Location |
|---|---|---|---|
| DigitalOcean, LLC | Hosting of the application and its database | All Customer Data and account data | India (Bengaluru data centre) |
| Cloudflare, Inc. (R2 storage) | Encrypted daily database backups, kept 30 days | All Customer Data and account data | Cloudflare data centres; may be outside India |
| GoDaddy (email service) | Sending service emails: sign-up codes, invoices, reminders, digests and reports | Recipient email addresses and the email contents | May be outside India |
| Razorpay Software Private Limited | Online payment of GWU WMS subscription invoices (Pay online) | Payer name, email and mobile number, the amount and invoice reference, and the payment method type. Card, UPI and bank details are entered on Razorpay's own checkout and never reach GWU | India |
2. Services you connect yourself
Services you choose to connect, such as Shopify, WooCommerce, courier platforms, or the government e-invoice and e-way bill systems, are not GWU’s sub-processors. Data is sent to them on your instruction, under your own agreement with them (section 12.3 of the Terms).
3. Changes
GWU emails customers at least 30 days before adding or replacing a sub-processor. To object, write to kornalies.jasupathem@gwutech.com; section 6.5 of the Terms explains what happens next.